Improvement can only be sustained within a healthy CI/OE Ecosystem
The law of
the Ecosystem:
A species can only thrive when everything else around it thrives, too. In a business, there are 4 species that must thrive in balance. We call them the 4 voices.
- Customer
- Employee
- Business
- Process
The Cloe difference? Results that matter.
The methodology of our approach, engineering of the software, and engagement techniques employed in the design of the Cloe solution are all centred on receiving feedback and adding value from the 4 voices so that we keep them in balance and the CI/OE Ecosystem thrives.
Shorten the distance between you and success. Let’s talk.
“Improvement demands new behaviours & beliefs from leaders & employees.
It lives in the collective hearts and habits of people who share a perspective on how and why things are done around here.”
Harvard Business Review
Nurturing 2 Critical Mindsets
Cloe is designed to promote two critical mindsets that are essential for the health of a thriving CI/OE Ecosystem:
1. Leading with Humility & Empathy
- Thinking of yourself less
- Leaders don’t need to have all the answers (management as mentorship)
- Always doing what is good for the employees and organization
- Looking for and developing future leaders
- Being aware of hidden biases
- Encouraging collaboration and innovation
2. Respect for People
- Valuing the knowledge and experience of employees
- Investing in developing people
- Giving staff a sense of control
- Coaching to improve
- Engaging frontline staff in problem solving and continuous improvement
- Paying attention to how people are responding and their emotions
- Communicating up and down the hierarchy with a feedback loop
Start your journey toward Operational Excellence
We’d love to show you how Cloe can help your team do more, do better, and enjoy work life. Fill out the form and we’ll be in touch.