You may have heard the statement: “It’s simple. Do the right things, with the right people, the right way.” In an ideal world it would be simple, but we don’t live in an ideal world. Stuff happens in the world. Mathematicians call them variables. So how can we figure...
Continuous Improvement (CI) is not just about identifying bottlenecks or problems in a process based on data gathering exercises. This approach is certainly a key component and many organizations do not actively gather process performance data on a regular or ongoing...
